Contact Medicare Customer Service
Medicare Phone Numbers and Emails
Toll-Free Number:
-
(800) 633-4227
Customer Service:
-
(877) 486-2048TTY
Medicare Email:
Contact Information
Medicare Website:
Medicare Help Center:
Corporate Office Address:
Summary of Medicare Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Medicare?
Cards Question:
- “Need new card”
- “Card was never received! Think you sending to wrong address”
- “Received a call from local no.asking.for my info to send me a new card”
Request for Information Question:
- “Questions about service”
- “Need to know if I can reply for Medicare”
- “How to apply for Medicare part a onlyTo register register for Medicare ANB Medicare ANB play”
Return/ Replace Question:
- “I need a replacement card”
- “Changing my last name”
- “Replace Medicare card”
Payments and Charges Question:
- “Bill payment”
- “Billing”
- “Medicare billing”
Product/ Service Question:
- “I received a CPAC machine 3 years ago. The power supply is not working. How do I get a new power cord. The machine is not broken. It is a Phillips respironics”
- “Need to speak to a live agent about replacing my broken rollator walker l use daily.”
- “Paperwork”
Activation/ Cancellation Question:
- “I need to cancel part b Medicare”
- “Cancelar seguro”
- “Cancel drug plan”
Shipping and Delivery Question:
- “Parts for CPAP not delivered”
- “Have not received bill”
- “I want to apply but I didn't get any information”
Staff Question:
- “Security of my Medicare services”
- “Customerservice”
- “Custimer service”
Website/ Application Question:
- “Application”
- “Follow up on my application”
Account Question:
- “Establish to which account mr refunds are being forwarded.”
- “Account number”
- “To give you my new account detsils. Having trouble going thru my.gov”
Refund Question:
- “Refund insurance by Medicare”
- “Refund”
Employment Question:
- “I quit my job so u dont have to take 144 out my check”
Other Question:
- “Change of address”
- “Handicap equipment”
- “Enrolment”
About
Medicare is a social insurance program administered by the United States government, providing health insurance coverage to people who are aged 65 and over, or who meet other special criteria. The program also funds residency training programs for the vast majority of physicians in the United States. Medicare operates as a single-payer health care system. The original Medicare program has two parts: Part A (Hospital Insurance), and Part B (Medical Insurance).It also has Medicare Part D that provides more comprehensive drug coverage and Medicare Advantage plans, also known as Medicare Part C, are another way for beneficiaries to receive Part A, B and D benefits. Medicare offers different kinds of preventive services.
Medicare is ranked 144 out of 1240 in Insurance category
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