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Medicare

www.medicare.gov
What is your customer experience with Medicare?

Medicare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Medicare has a 2.0 star rating from 41 reviews; consumers are mostly dissatisfied, citing high prices and poor service.

Positive Feedback

Some users say they need Medicare for coverage and praise compassionate representatives and helpful agents when reached, with occasional successful account or card support.

Negative Feedback / Risk Areas

  • Frequent Medicare customer complaints about billing errors and unexpected facility or ER copays.
  • Poor customer service access with long hold times and difficulty reaching a live agent.
  • Denied claims, refund and cancellation issues, and problems with prescription coverage.

Key Takeaways for Future Customers

  • Expect to check claims and bills closely and be prepared to appeal billing disputes.
  • Document calls and seek persistent follow‑up for refunds or authorization delays.
  • Research Medicare reviews and plan details before relying on specific drug or service coverage.

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Anonymous
map-marker Orlando, Florida

Waiting for primary insurance authorization

Here I am again since June third waiting for primary insurance authorization to see a orthopedic specialist from Humana to have injections in my neck I havent heard anything to get a appointment the neurologist wont even return my phone calls health care has gone down the drain in this country I should get a refund on the amount taken out of my social security every month because I am getting nothing out of it

View full review

User's recommendation: Complain every day

Resolved
Sharon A Xai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Medicare billing practices

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Updated by user Sep 18, 2025

I appealed the $140 and I won the appeal and I only have to pay my urgent Care copay of $35. I'm very happy with the decision.

Original review Sep 14, 2025

warning! warning!

all people on medicare!

if you go to the urgent care clinic and it's attached to a hospital you will be charged the emergency room copay even if you're in an urgent care clinic.

as long as it's attached to the hospital, you will be charged the emergency room copay.

warning! warning!

View full review
Loss:
$25
Pros:
  • It has been good for the most part
Cons:
  • Charging people and outrageous fee that they do not expect and surely did not use because it was only urgent care not emergency room it should be against the law

Preferred solution: If this is going to continue to be a thing, a letter needs to go out to every single human being on Medicare and let them know that this is a thing. Otherwise stop it. And I want my $25 back. Cuz I'm not paying any part of that $140.

User's recommendation: Never go to a hospital urgent care

Susanne V Skc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yearly medicare exam not complete

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At my yearly Medicare physical, the doctor said Medicare won't pay for urinalysis. So why did I have to find out there was blood in my urine from my CDL examiner?

Because Medicare is cutting corners and putting women at risk!

Shame on you, yet you pay for crazy liberal things. Now I'll be going through a lot of female testing to find cancer, no thanks to you.

View full review
Anonymous
map-marker Pottsville, Pennsylvania

Totally garbage

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went to get $2 medication,now on medicare cost $40 because Trump screwed it all up,you have to pay so much out of pocket first before medicare kicks in with the cost of anything, ex. medications doctor or dental visits,anything,its totally *** now and not even worth having because most people wont even use it that much before medicare kicks in.worked all my life and now you still got to pay so damn much because of our *** president screwing it all up for retires or disabled people! thanks alot *** Trump!

View full review

User's recommendation: stay on regular health insurance as long as possible

Anonymous
map-marker Miami, Florida

I have the most awesome representative that is compassionate, patient, professional and sweet young lady! Her Name is Monica she is the Humana representative.

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I have the most kindest, patient professional representative. Her id # is 195****.

She is my Humana Representative. I am so happy with Humana and the plan Ms Monica helped me with.

People love to complain but never take the time to compliment. Well i cant say enough about the compassion she shows. Im a very difficult person at times and she is always there with a sweet response.

I hope you can recognize her commitment to provide the best care for elderly people like myself. Thank you for having people like monica represent you.

She is amazing! If you ever need someone to speak about how wonderful Humana is i am a phone call away!

View full review

User's recommendation: Find a person that represents Medicare and or Humana well.

Donna B Tno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Last 2 years u spent everyday almost on phone trying to resolve problems.

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Updated by user Mar 02, 2025

*** quarterly vitamin card is not working. 2 I told them not to fill a prescription n they billed me twice 3.

they sent the wrong prescription to my doctor. After I hung up I got an email saying we will no longer fill your medications.

Updated by user Mar 02, 2025

*** quarterly vitamin card is not working. 2 I told them not to fill a prescription n they billed me twice 3. they sent the wrong prescription to my doctor..After I hung up I got an email saying we will no longer fill your medications.

Updated by user Feb 15, 2025

Nothing g is resolved. I write and I calk. No o e cares !!!

Updated by user Feb 15, 2025

Nothing resolved. Only more problems.

I spent days, weeks, months on ph9ne, sometimes 8 hrs a day with nothing resolved. This year Feb.

13, 2025 I spent 5 hr n 45 mon. With no resolution to a new issue

Original review Feb 15, 2025
.Medications were lost, refused to refill, some were double billed,, notifications did not happen, 12 mo. Later still disputing meds not received...which were free but cost me money n I had to go to a local pharmacy.

They sent a picture after 10 mo. Of my supposedly house. I sent them a picture of my house. Not even close.

They were always still investigating. I called Fedx who researched 2 years of deliveries and they came back 3 wks later n said in 2023 i had only 2 deliveries and none for Jan. Of 2024. I lost my daughter n husband n lost our savings in a Ponzi scheme.

Money is tight n i tell them. They don't care. Some days I spend 8 hrs on phone.. Yesterday Feb 2025 I spent 5.5 hrs after calling the ph.

No. Given n never got rt party nor anyone who listened. That was in response to a letter I wrote out of shear frustration. I have been with this co.

Since I retired.

My agent suggested another co. I WISH I HAD.
View full review

User's recommendation: Look at other companies... one was only $10 more for full year

Glory Krs

MEDICARE SUCKS & Is a RIP OFF

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Updated by user Apr 25, 2025

No..My issues haven't been Resolved

Original review Apr 10, 2025

1st & foremost; NO 1 cares; you get transferred all over the place & why would I pay $800 a month out of our little disability checks just in case my hubby & I are hospitalized) what a JOKE!! Why??

We can use,that $.

I can't CANCEL over the phone??

what we didn't sign up for?? unless we fill out a form??

A form That I've been requesting since August of 2024!!

WOW DON'T GET ridiculous!!

View full review

User's recommendation: Don't get unless Medicaid pays

Donna B Tno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Too many issues nor resolved.

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Updated by user Mar 17, 2025

Medicare doesn't care for us. Now Kennedy, man with money, is going to.makevit worse.I have written n several times and I never get a response or if I do they say oh you're a day too late and telling us about this or we don't understand or we can't help you. I have also reported the same information to my state and I never hear from them so have I wasted my time typing these letters putting them in the mail and pouring my heart and soul into those letters never to get any satisfaction??

Original review Mar 02, 2025

Problems. Chg'd for med.

Not ordered twice. My card will notbletbme buy approved vitamins.

2 emails saying won't fill my meds afterbi called to ask send correct prescriptionto my Dr.. .

View full review

User's recommendation: You need to keep calling. Exhausting.

Terri LS

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Getting screwed because I'm retirement

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Original review updated Jan 14, 2025

Like many other people in the United States I would like to try the glp one because for the first time in my life I have gained about 30 pounds after never having to diet never having these issues I have gained over the last two years 30 lbs that I cannot get rid of I'm in my 60s so okay you can expect that. So I learned that they have these magical medicines that work especially the newer ones all excited I went to the doctor and got my prescription and found out that anybody on Medicare cannot take this medicine unless they pay out of pocket Medicare won't improve it they don't approve of that medicine even though because of this weight I find it hard to breathe my blood pressure fluctuates my sugar fluctuates I have nowhere near as active so then I gain more weight the stomach that I've gotten makes it very difficult for me to breathe when I'm even trying to walk around because I'm not used to that kind of weight it could be simple they could allow me to get it like all the other insurance companies do but cuz I'm retired once again I'm getting screwed not right it's not right Medicare and you know it. IN CASE YOU'RE UNAWARE IF SOMEONE'S ON MEDICARE BECAUSE THEY'RE RETIRED OR MAYBE EVEN DISABLED THEY PROBABLY CAN'T AFFORD $1,000 OUT OF POCKET JUST FOR A MONTH'S WORTH OF MEDICINE BECAUSE THEY DON'T THEY ALSO DON'T ALLOW US TO MAKE WHAT WE WANT EVEN THOUGH I WORK ON THE STRAP THAT CAN ONLY MAKE $100 A MONTH BECAUSE I GET THE MONEY THAT I WORKED FOR MY WHOLE LIFE MY RETIREMENT SO NOW THEY'RE GOING TO TELL ME HOW MUCH I CAN MAKE WORKING AND THEY WON'T LET ME TAKE MEDICINE THAT EVERYBODY ELSE IN THE WORLD CAN TAKE NICE RIGHT

View full review
Loss:
$300
Cons:
  • Medicare will not pay a dime of that medication

Preferred solution: I would like my GOP one medication to be covered as I have very good reason to want to take it for health purposes

1 comment
Guest

It’s not just people on Medicare. Because of the drug being expensive, they require your doctor to fill out an authorization form listing your chronic conditions and treatments you have tried that failed. No insurance, commercial or Medicare will cover the drug solely for weight loss.

Jodie M Msw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Medications refused & I’m stuck feeling crummy

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I'm new to Medicare. I have never been so exasperated, angry and frustrated with the ridiculous coverage for vital medications.

I can't get prescriptions without paying hundreds or thousands for them! What am I supposed to do? I guess my RA and endocrinology meds are optional to Medicare! The worst part is they have us in a no-win situation.

Shame on the United States government for allowing such disrespect for seniors on fixed incomes! You're despicable!

View full review
Cons:
  • Many

Preferred solution: Price reduction

User's recommendation: Find any other insurance anywhere if you can!!!!!

Susanne V Jar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Life time penalty,not fair

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Trump will drain the medicare swamp too.Because I have always been health concious,medicare is punishing me.!000.00 for starters and 50.00 a month!So I have a learning disability when reading all the crap medicare sends me.Even after at least 15 reviews no one asked if I had a rx plan.I Don t take any meds.My mom is 95 and no meds,yet corrupt medicare still stealing $ from retired folks who for most part are financially broke after the comeys last 4 yr.Dr Oz will cut the dead weight In medicare,I can hardly wait!!Go Pound sand you criminals!!

View full review

Preferred solution: Fire th e m all

User's recommendation: You're screwed by this criminal Biden gov0

Curtis D Imo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude people

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I constantly get calls despite multiple requests to take me off the list. After I answer a few of their questions, they just hang up on me.

There's no goodbye or whatever. Now, I see a commercial where they call the woman Karen.

How much further do companies want to divide Americans or cause hatred? Not cool.

View full review

Preferred solution: Nothing just stop the bs adds.

Susanne V Jar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lifetime penalty for no rx plan, ow 50$ a mo.

I've always been into healthy living but have a learning disability. When I was forced to retire early, with my son terminally ill, I wasn't told I had to have a prescription plan.

Medicare said I was sent a form to sign up or be fined. I don't remember that, or I would have complied. But no one told me I had to have that plan. The coercive authorities at Medicare now fine me $50 a month.

If you are an American, have never been in trouble, paid taxes, etc., you are this government's number one enemy and must be punished. No surprise, they have to find some way to pay for criminal surgeries, illegal benefits, lobbying hush money, and feathering their nests!

I hope you all burn in *** you socialist individuals at your precious Medicare, even the name is hypocritical. Hypocritical, since you don't!

View full review
Pros:
  • Have to have it
Cons:
  • Rat bastards

Preferred solution: Apology

User's recommendation: Get ready to bend over and get screwed

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Teila Lgy

Need my Medicare number

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All the phone numbers listed and the workers are ALL Insurance Agents? Whom state they cant help with anything but purchasing insurance. State do not know the customer service number

View full review

User's recommendation: Do Not use Medicare

Lisa L Yha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like to see if I can get back on original Medicare and Medicaid

For some reason, every time I try calling, my phone shows 'call fails'. I guess it's blocked.

Maybe because I've blocked it from a different number, as it doesn't show on this number though. But, can someone call me please?

View full review

Preferred solution: Speak to somebody

Taina Azj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do you provide silver sneakers

Im wondering if you provide a silver sneakers discount for a gym membership. I now pay gym about $65 a month and would like some help with the cost.

View full review

About

Summary

Medicare is a social insurance program administered by the United States government, providing health insurance coverage to people who are aged 65 and over, or who meet other special criteria. The program also funds residency training programs for the vast majority of physicians in the United States. Medicare operates as a single-payer health care system. The original Medicare program has two parts: Part A (Hospital Insurance), and Part B (Medical Insurance).It also has Medicare Part D that provides more comprehensive drug coverage and Medicare Advantage plans, also known as Medicare Part C, are another way for beneficiaries to receive Part A, B and D benefits. Medicare offers different kinds of preventive services.

Medicare reviews and complaints

Medicare is ranked 166 out of 2346 in Insurance category

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